Privacy Notice

Maria da Silva – Integrative Therapy
Address: 1 Stratford Court, Stratford Rd, Stroud, GL5 4AQ
Effective Date: 30/09/2020

As a registered psychotherapist, both with professional associations (GHR) and with the Information Commissionaire’s Office, I take your privacy seriously and am committed to protecting your personal data. This notice explains how I collect, use, and safeguard your information.

1. What Information I Collect

I collect and store the following personal data from clients:

  • Full name
  • Email address
  • Phone number
  • Health and wellbeing information (via questionnaire)
  • Reasons for seeking therapy

This information is collected to provide safe, effective, and personalized therapeutic services.

2. How Your Data Is Used

Your data is used solely for:

  • Contacting you regarding appointments and therapy-related matters
  • Understanding your needs and tailoring therapy sessions
  • Maintaining accurate records in line with professional standards

3. Lawful Basis for Processing

I process your data under the lawful basis of consent and/or contract. By engaging in therapy, you consent to the collection and use of your data as described.

4. Data Sharing

I do not share your personal data with any third parties unless required by law (e.g., safeguarding concerns or legal obligations).

5. Data Storage and Security

Your data is stored securely in password-protected digital systems and/or locked physical files. I take all reasonable steps to ensure your information is protected from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

  • Access the personal data I hold about you
  • Request corrections to inaccurate data
  • Withdraw consent at any time
  • Request deletion of your data (subject to legal and ethical obligations)

To exercise any of these rights, please contact me directly.

7. Retention Period

I retain client records for 7 years after therapy ends, in line with professional guidelines. After this period, your data will be securely deleted.

Website Privacy & Comment Policy

Maria da Silva – Psychotherapy Services
Address: 1 Stratford Court, Stratford Rd, Stroud, GL5 4AQ

1. Introduction

This Privacy & Comment Policy explains how I collect, use, and protect your personal data when you visit my website, leave comments, or follow links to other websites. I am committed to safeguarding your privacy and complying with UK data protection laws.

2. What Information I Collect

When you visit this website, I may collect:

  • Personal data you provide (e.g. name, email address) when submitting a comment or using a contact form.
  • Technical data such as IP address, browser type, and pages visited (via cookies or analytics tools, if used).

3. Comments

If you leave a comment on the website:

  • Your name and comment will be publicly visible.
  • Your email address will not be published but may be stored to manage spam and moderation.
  • Comments are manually moderated to ensure respectful and relevant discussion.
  • I reserve the right to remove comments that are inappropriate, offensive, or unrelated to the topic.

4. Cookies and Analytics

This website may use cookies to:

  • Improve user experience
  • Understand how visitors use the site

You will be asked to consent to cookies when you first visit. You can manage or withdraw your consent at any time through your browser settings.

5. External Links

This website may contain links to other websites. Please note:

  • I am not responsible for the privacy practices or content of external sites.
  • I encourage you to read the privacy policies of any third-party websites you visit.

6. How Your Data Is Used

Your data is used only for:

  • Responding to your enquiries
  • Moderating comments
  • Improving the website

I do NOT share your data with third parties unless legally required to do so by the court.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, please contact me directly.

8. Data Security and Retention

  • Your data is stored securely and only for as long as necessary.
  • Comment data may be retained indefinitely unless you request its removal.

9. Contact

If you have any questions about this policy or your data, please contact:

Maria da Silva
Email: maria@mariadasilva.org
Phone: +44 (0) 7957615940

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